Brene Brown says, "Clear is kind."
What does that even mean?
Let me ask you, how often do you find yourself clarifying questions, directions, and processes for your team?
If you’re anything like me, this becomes frustrating after the umpteenth time you’ve been asked to...
A common question we hear from dentists is, “Can anyone share their policy on pre-payment or deposits on high-production appointments?"
Great question! It comes up all the time and it’s often associated with several different dilemmas.
Is It Fair?
We first need to decide if our...
As dentists, we are often concerned with our reputation. Which we should be! Our reputation helps us land clients, increase sales, and build our business.
How often do you base your reputation on online reviews?
Maybe your office has 100, 200 or even 300 five-star reviews, which is...
How confident are you in your dental team?
How confident are you in yourself as a dentist?
Confidence in the workplace should be a priority, but it can be difficult unless we make it fun!
A close doctor friend of mine says that they create videos with their team that highlights...
Core values are what define a business. These are what we live by, what we coach by, and what we use to provide top notch service for our patients. But we often hear from our dentists that they are unsure on how to create values for their business.
The best way to establish core values is...