How to Revolutionize Your Dental Practice in 2025: Humanize Technology Dec 02, 2024

 The world is moving fast. From video calls and automated scheduling to food delivery drones and package-tracking apps, technology is transforming how we live and work. For dental professionals, the question isn’t whether to embrace technology—it’s how to use it to improve...

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Investing in Patient Communication administration business continuing education dental coach dentistry patient teamwork workplace Nov 25, 2024

Strong patient communication isn’t just another skill to check off your list—it’s the cornerstone of exceptional care and the foundation of a successful practice. Yet, many dental professionals operate under the assumption that their communication style is “good...

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8 Leadership Qualities You Can (and Should) Cultivate Nov 18, 2024

Let’s face it: leadership can be hard. Sure, being a good communicator and a master planner is essential. But what separates great leaders from the rest? Is it some kind of magical X-factor?

According to Linda Hill, a Harvard Business School professor and leadership expert,...

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The 4 KPIs Dentists Should Track but Often Overlook Nov 11, 2024

Managing a dental practice involves balancing clinical excellence with efficient operations—and one area that’s often overlooked is key performance indicators (KPIs) related to call handling and patient flow. A recent conversation highlighted this: a colleague remarked that missed...

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Elevate Your Practice With Effective Team Training Nov 04, 2024

Let's talk about a crucial topic that can transform your practice and enhance the patient experience: team training. As we know, providing our patients with exceptional care is our primary goal, and investing in our teams is key to achieving that.

Training your dental team is not just about...

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How Many Calls Are You Missing? Oct 28, 2024

When was the last time you checked how many calls your practice misses? If you're unsure, you’re not alone. Many dental practice owners can’t give an accurate answer. In fact, most aren’t monitoring missed call data, often provided by their phone company. This means...

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3 Ways to Elevate Patient Expereince Oct 21, 2024

As dental professionals, we know that clinical expertise is essential—but it’s only part of the equation. The patient experience is what truly sets a practice apart. When patients feel comfortable, appreciated, and trust they’re receiving top-notch care, they’re more...

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How to Navigate a Booming Dental Practice Without Losing Your Sanity Oct 15, 2024

If you're a dental professional, you've probably experienced the growing pains of success. You’re finally getting new patients consistently, but there’s a catch: your hygiene department is full, or you simply can’t find qualified RDHs to help with the influx. On top of that, the...

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Best Ways to Reward High Performance in a Dental Office Setting Oct 08, 2024

High-performing teams are essential for the success of any dental practice. Recognizing and rewarding these standout contributions not only helps to maintain a positive work environment but also motivates staff to continue pushing the boundaries of excellence. However, it’s crucial to...

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How to Define and Measure High Performance in a Dental Office Oct 01, 2024

Rewarding high performance in a dental practice starts with clearly defining what high performance looks like. In a clinical setting, it can be challenging to separate individual achievements from the collective success of the team. In this post, we’ll discuss examples of high performance...

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The Importance of Pre-Operative Care in Dentistry Sep 24, 2024

As dental professionals, we often focus on the procedure itself, but the systems of pre-operative care play a crucial role in patient outcomes. By preparing patients before their treatment, we can significantly enhance their healing and minimize post-op complications.

Why Pre-Op Care Matters

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How to Encourage Your Dental Team to Conserve PPE and Materials Without Sounding Cheap Sep 17, 2024

As dental professionals, we understand that Personal Protective Equipment (PPE) and materials are essential to keeping our practices running smoothly and safely. However, rising costs and global supply chain challenges make it more important than ever to use these resources wisely. Still,...

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