The No Show Dilemma business culture dentistry workplace May 08, 2023

 A common obstacle that dental offices face is the cancellation or no-show for new patient exams.

It happens often. New patients make an appointment, we block the extra time for the exam, we send confirmation reminders, and then they don’t show up.  

The reasons many patients...

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Why Invest in a Dental Coach? business coaching confidence dental coach dentistry May 05, 2023

Dental coaches. 

Not something you typically hear about when you think of the coaching industry. For us, however, it’s our entire world. 

Being dental coaches has allowed us to stay in the world of dentistry but switch gears from client facing to business facing. But we often get...

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Treat Technology Like a Human business dentistry technology workplace May 02, 2023

The age of robots is among us. 

Well, not quite. But sometimes it can feel that way. We now have the technology to video call, schedule reminders, order food, deliver packages, etc. 

So with all of the tech in the world, how do we bring back the human aspect?

When technology is adopted...

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Getting Clear business clear goals core values Apr 27, 2023

 Brene Brown says, "Clear is kind." 

What does that even mean?

Let me ask you, how often do you find yourself clarifying questions, directions, and processes for your team?

If you’re anything like me, this becomes frustrating after the umpteenth time you’ve been asked to...

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How to Have Money Conversations With Patients business culture money conversations Apr 25, 2023

A common question we hear from dentists is, “Can anyone share their policy on pre-payment or deposits on high-production appointments?"

Great question! It comes up all the time and it’s often associated with several different dilemmas. 

Is It Fair?

We first need to decide if our...

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How to Build Your Reputation business confidence culture reputation workplace Apr 20, 2023

 As dentists, we are often concerned with our reputation. Which we should be! Our reputation helps us land clients, increase sales, and build our business.

How often do you base your reputation on online reviews? 

Maybe your office has 100, 200 or even 300 five-star reviews, which is...

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Confidence in the Workplace business confidence culture Apr 17, 2023

 How confident are you in your dental team? 

How confident are you in yourself as a dentist?

Confidence in the workplace should be a priority, but it can be difficult unless we make it fun! 

A close doctor friend of mine says that they create videos with their team that highlights...

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How to Create Core Values in Your Office business core values culture Apr 14, 2023

Core values are what define a business. These are what we live by, what we coach by, and what we use to provide top notch service for our patients. But we often hear from our dentists that they are unsure on how to create values for their business. 

The best way to establish core values is...

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