In the world of dentistry, we are facing a significant challenge: finding and retaining great employees. The "Great Resignation" has impacted dental teams just as it has other industries. While many factors contributing to this issue are beyond our control, there are effective strategies we can...
In the past, many workplaces relied on annual or semi-annual reviews to evaluate employee performance. These reviews often created stress and did little to improve productivity or enhance the organizational culture.
Modern times call for a new approach—one that is more effective,...
Many dental professionals find themselves in a challenging situation: they have an influx of new patients, but their hygiene schedules are full, and there are no Registered Dental Hygienists (RDHs) available to fill job openings for expansion. As practices become busier, the increasing number of...
Recently, I had a conversation with the owner of a marketing company. He shared his frustrations about dentists who hired him to attract patients for clear aligners. Patients called, set appointments, and came in, but many didn't accept treatment. The dentists were upset, claiming these...
I was recently at a corporate event in Aruba with a friend of mine (non-dental). The attendees were all part of their company’s President’s Club, celebrating outstanding numbers of growth and success. Each department took turns congratulating their winners, but one department, in...
In the dental profession, having great clinical skills is crucial. However, exceptional communication skills are equally important. They enable you to do more of the dentistry you love and help more patients effectively. Here are 3 steps for better communication with your patients:
1. Know...
How are you handling communication and collaboration in your dental practice? Recently, a fellow dentist reached out, stressing over the challenge of managing feedback from team members during procedures. Feeling a mix of pressure to satisfy the owner dentist, the patient, and the...
Big news from the American Dental Association (ADA) – they’ve just rolled out new recommendations to up the safety game when it comes to dental X-rays. According to the ADA’s expert panel, those trusty lead abdominal aprons and thyroid collars we’ve been using during...
Have you ever considered the magic it takes to make Disney thrive? Disney's leadership philosophy is one that is unmatched. Believe it or not, the House of Mouse has some valuable lessons for us to uplevel our leadership game in our dental practices. So, grab your Mickey ears and...
With the power of digital communication, getting more reviews for your business can sometimes feel like a daunting task. Many offices rely on automated software to prompt patients for reviews, but the results may not always be satisfactory. We've found that face-to-face interaction is one of...
Owning a dental practice is a dream for many dentists, offering the opportunity for autonomy and professional fulfillment. However, like any small business endeavor, running a dental practice comes with its fair share of obstacles. From financial management to patient acquisition and...