Managing a dental practice involves balancing clinical excellence with efficient operations—and one area that’s often overlooked is key performance indicators (KPIs) related to call handling and patient flow. A recent conversation highlighted this: a colleague remarked that missed calls at dental of...
Let's talk about a crucial topic that can transform your practice and enhance the patient experience: team training. As we know, providing our patients with exceptional care is our primary goal, and investing in our teams is key to achieving that.
Training your dental team is not just about meeting...
When was the last time you checked how many calls your practice misses? If you're unsure, you’re not alone. Many dental practice owners can’t give an accurate answer. In fact, most aren’t monitoring missed call data, often provided by their phone company. This means they’re not aware of missed oppor...
As dental professionals, we know that clinical expertise is essential—but it’s only part of the equation. The patient experience is what truly sets a practice apart. When patients feel comfortable, appreciated, and trust they’re receiving top-notch care, they’re more likely to return and recommend y...
If you're a dental professional, you've probably experienced the growing pains of success. You’re finally getting new patients consistently, but there’s a catch: your hygiene department is full, or you simply can’t find qualified RDHs to help with the influx. On top of that, the growing number of pa...
High-performing teams are essential for the success of any dental practice. Recognizing and rewarding these standout contributions not only helps to maintain a positive work environment but also motivates staff to continue pushing the boundaries of excellence. However, it’s crucial to choose the rig...
Rewarding high performance in a dental practice starts with clearly defining what high performance looks like. In a clinical setting, it can be challenging to separate individual achievements from the collective success of the team. In this post, we’ll discuss examples of high performance and share ...
As dental professionals, we often focus on the procedure itself, but the systems of pre-operative care play a crucial role in patient outcomes. By preparing patients before their treatment, we can significantly enhance their healing and minimize post-op complications.
Why Pre-Op Care Matters
Proce...
As dental professionals, we understand that Personal Protective Equipment (PPE) and materials are essential to keeping our practices running smoothly and safely. However, rising costs and global supply chain challenges make it more important than ever to use these resources wisely. Still, addressing...
Have you recently attended a continuing education course and are now eager to implement what you’ve learned in your practice? Bringing new workflows and systems into your dental office can be a game-changer for efficiency, patient care, and overall success. However, the key to successfully introduci...
As dental professionals, we understand that oral health is more than just a beautiful smile—it's a gateway to overall well-being. This September, Gum Care Health Month provides an excellent opportunity to share the importance of periodontal health, not only within the realm of dentistry but also in ...
