Recently, I had a conversation with the owner of a marketing company. He shared his frustrations about dentists who hired him to attract patients for clear aligners. Patients called, set appointments, and came in, but many didn't accept treatment. The dentists were upset, claiming these patients wer...

I was recently at a corporate event in Aruba with a friend of mine (non-dental). The attendees were all part of their company’s President’s Club, celebrating outstanding numbers of growth and success. Each department took turns congratulating their winners, but one department, in particular, stood o...

In the dental profession, having great clinical skills is crucial. However, exceptional communication skills are equally important. They enable you to do more of the dentistry you love and help more patients effectively. Here are 3 steps for better communication with your patients: 

1. Know Your Au...

How are you handling communication and collaboration in your dental practice? Recently, a fellow dentist reached out, stressing over the challenge of managing feedback from team members during procedures. Feeling a mix of pressure to satisfy the owner dentist, the patient, and the rest of the team, ...

Big news from the American Dental Association (ADA) – they’ve just rolled out new recommendations to up the safety game when it comes to dental X-rays. According to the ADA’s expert panel, those trusty lead abdominal aprons and thyroid collars we’ve been using during dental X-rays? Yeah, they’re get...

Have you ever considered the magic it takes to make Disney thrive? Disney's leadership philosophy is one that is unmatched. Believe it or not, the House of Mouse has some valuable lessons for us to uplevel our leadership game in our dental practices. So, grab your Mickey ears and let’s dive in!

A C...

With the power of digital communication, getting more reviews for your business can sometimes feel like a daunting task. Many offices rely on automated software to prompt patients for reviews, but the results may not always be satisfactory. We've found that face-to-face interaction is one of the mos...

 Owning a dental practice is a dream for many dentists, offering the opportunity for autonomy and professional fulfillment. However, like any small business endeavor, running a dental practice comes with its fair share of obstacles. From financial management to patient acquisition and regulatory com...

When you own a dental practice, maintaining a healthy account receivables (AR) balance is crucial for sustained financial stability. However, managing AR effectively requires proactive strategies and consistent follow-through. Let's check out some actionable steps to streamline your AR process and m...

As dental professionals, we understand the importance of ongoing team training to ensure optimal patient care and practice efficiency. But how do we effectively plan and schedule these training sessions amidst our hectic schedules and pressing patient needs?

Here's a glimpse into an ideal approach:...