I recently had a call with one of our dental teams.They have been struggling with getting financial arrangements for patients that slipped through the cracks.These patients did not have financial arrangements set up before treatment was rendered, and they were pretty frustrated.

I know...

What Is It?

Emotional intelligence basically refers to a person's ability to recognize, understand and manage their own emotions, as well as those of others.

It helps individuals to build better relationships, make more informed decisions, and lead a more fulfilling life. If you can understand...

Being a loved dentist is the goal for most of us, right? When our patients love us, they tell their friends and family and coworkers about us, which helps to grow our business. 

But how do you become a dentist that is loved by their patients?

One of my favorite icebreakers, when I am stuck...

 A common obstacle that dental offices face is the cancellation or no-show for new patient exams.

It happens often. New patients make an appointment, we block the extra time for the exam, we send confirmation reminders, and then they don’t show up.  

The reasons many patients...

Dental coaches. 

Not something you typically hear about when you think of the coaching industry. For us, however, it’s our entire world. 

Being dental coaches has allowed us to stay in the world of dentistry but switch gears from client facing to business facing. But we often get...

The age of robots is among us. 

Well, not quite. But sometimes it can feel that way. We now have the technology to video call, schedule reminders, order food, deliver packages, etc. 

So with all of the tech in the world, how do we bring back the human aspect?

When technology is adopted...